Apple Spirits and Cocktails

Apple Spirits and Cocktails

When you and your patrons enjoy the tastes of the season at Thanksgiving and throughout the fall, enjoyment of apples doesn’t have to end with the pie. There are many apple spirits and cocktails that go well beyond the appletini. There are a number of apple liqueurs, brandies and ciders that capture the flavor of […]

Restaurant Patent Infringement

Patent trolls could wring money out of you

Running a profitable restaurant is challenging, and we recently delved into using technology to boost your bottom line. However, now you might find yourself receiving a claim about restaurant patent infringement, suggesting or stating that you’re infringing on someone else’s patent. Just when you thought you could capitalize on technology to attract patrons and simplify […]

Beer Wine Hybrids

beer wine hybrids

Beer drinkers’ palates are expanding, and as a result, craft breweries are growing as well. And it’s not simply the number of brewers but the ingredients, including grapes that are now leading to a number of beer wine hybrids. You may think these hybrids are the latest thing; however, the beer wine concoctions are actually […]

No Beards for Wait Staff

No Beards for Wait Staff

Despite the World Series winning Boston Red Sox “Fear the Beard” campaign with players opting to forgo shaving while winning, facial hair on hospitality staff isn’t embraced by patrons. In a nutshell: No beards for wait staff. Appearance and assurance of quality seem to go hand-in-hand, according to a study conducted by Virginia Tech and […]

Liquor Licenses Require Food Purchases

Liquor Licenses Require Food Purchases

If you’re thirsty, you may have to be hungry, too. Depending on the state or municipality, some liquor licenses require food purchases as part of the compliance regulations. In Utah, restaurants with liquor licenses must confirm a patron’s intent to order food, according to legislation passed in 2013. The state’s liquor commissioners unanimously approved guidelines […]

Restaurant Efficiency Improvements

Restaurant Efficiency Improvements

As they say, the devil’s in the details, and that is never truer than when working on restaurant efficiency improvements. Said another way: watch out for the nickels and the dollars will take care of themselves. Let’s face it: Restaurants are energy hogs, and there is no shortage of places where money can be wasted, […]

Improving Restaurant Simplicity

Improving Restaurant Simplicity

We recently shared Siegel +Gale’s annual simplicity index, report, and research that showed that simplicity impacts revenue and loyalty. There’s no question that simplicity is critical to profitability, so let’s look at improving restaurant simplicity. In Restaurant Simplicity Boosts Profits, we noted that increasing technology demands more of your customers’ attention, and that in turns […]

Restaurant Simplicity Boosts Profits

Restaurant Simplicity Boosts Profits

With increasing technology demanding more of our attention and increasing competition for consumers still hesitant to open their wallets in the ongoing sluggish economy, simplicity counts. And restaurants are learning that simplicity boosts profits, revenue, and customer loyalty. Siegel + Gale, an international strategic branding firm that operates on the principle “Simple is Smart” recently […]

Restaurant Letter Grades

restaurant grading system

In school, letter grading was straight forward: A+ for excellent, C for average, F for failing. Restaurant letter grades may not be so easy to understand, and implementation of the restaurant letter grading system garners plenty of complaints and criticism, especially in New York City. Serious Eats interviewed a number of chefs, restaurant owners, and […]

Creative Mixology

Creative Mixology

Classic cocktails may be making a comeback (see our earlier blog post), but don’t overlook the need for creative mixology as well. For many bar and restaurant patrons, new and different is the name of the game. Sure, there are folks who order the same drink every time or who define variety by ordering something […]